Shipping and Returns
We are proud to offer FREE and FAST shipping on every order in the USA!
If you are ordering from the United States, you should receive your order in 2-5 business days upon fulfillment. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
International orders tend to take a little longer, but not by much. An additional $3.99USD handling fee is charged on all orders outside of the USA.
Orders are processed on the same day if you order before 12:00PM PST.
If you are placing an international order, shipping prices are calculated during checkout and are based on the specific location.
"Fish Scale Market" is not liable for any lost or damaged products in the shipping process. In order to file a claim, please save all packaging materials and damaged goods and contact us at firstname.lastname@example.org.
RETURNS AND EXCHANGES
In order to qualify for a refund, the product must be in the original packaging, unused, and undamaged.
Customers have up to 30 days to request a refund and must meet all of the criteria listed above.
Additionally, customers are able to exchange their product for a different one of equal or lesser value.
In order to inquire about a return or exchange, please contact us and we will get back to you as quickly as possible.